The ClickClaims application is built on a stable, modern code base, primarily in ASP.NET. The architecture is commonly referred to as Software as a Service (SaaS) . SaaS is a longtime industry standard and provides an attractive combination of security, features and functions as well as universal access via internet browser. Using our SaaS approach our customers enjoy fast and easy adoption, the latest and greatest features, flexibility (for users and for the company), favorable application costs and no real need to involve the IT team.
The Tier 4 data center housing ClickClaims servers provides a wide range of compliance capabilities able to meet complex regulatory and security demands including SOC 2 Type II Certification, HIPAA, FISMA, SSAE 16, PCI and Safe Harbor. The facility is audited annually on policies and procedures placed in operation and tests of operating effectiveness using standard Service Organization Controls.
Security of customer information is paramount to us and is assured using Secure Sockets Layer (SSL) technology, up to 256 bit encryption; comparable to that used by most financial institutions.
Electronic Data Interchange (EDI) enables the exchange of data elements between ClickClaims and other data sources in mutually agreed formats and methods. These include Xactware, Symbility Solutions, QuickBooks and 30+ custom arrangements with Insurance Companies and others allowing for automated exchange of information, improving accuracy and speed.