Mubbin Rabbani // December 7, 2023 
(Image credit: Adobe Stock.)
It is easy to get excited about what artificial intelligence (AI) offers the insurance industry. It has been a bright, shiny object on and off for a few decades now. This time around, it feels like the glitter is turning into gold, especially for insurance carriers and self-insureds that are deliberate and comprehensive with their approach.
AI has taken its lumps from initiatives that have overpromised and underdelivered in past cycles. And while AI has taken the blame and created a generation of skeptics, much of that