Belen Tokarski // May 27, 2024 
(Image credit: Dollar Photo Club.)
The insurance industry is going through a significant transformation driven by technological change, marketplace conditions and customer demands. Ultimately, this will result in a better insurance experience for everybody.
Technology has already reshaped how businesses and individuals get information and make purchasing decisions. Gen Z shoppers (and increasingly, most generations) expect to be able to shop online and quickly find products and solutions personalized to them—from electronics to prescription eyeglasses to insurance.
It won’t come as a big shock that few people or businesses want to spend