Anthony R. O’Donnell // July 3, 2024
(Image source: NASA.)
Shift Technology (Paris), a provider of AI-powered decision optimization solutions for the global insurance industry, reported that customers using the company’s generative artificial intelligence (GenAI) solutions are achieving significant accuracy and efficiency improvements in claims processes. Shift relates that it introduced generative AI into the company’s detection products in 2023, tapping its power to extract the most relevant data from a wide variety of insurance documents and convert it into intuitive, targeted and actionable insights for claims handlers.