How claims will be impacted by AI
“Claim payments, AI generative sales funnels, back-office support—all of these are areas where AI insurance-related use cases are taking place,” Stavrakis told IB. “The next hot thing will be claim payments, in which a loss occurs, it is reported, read by AI, compared to the policy by AI, sent out for a drone appraisal, and then the payment is issued immediately by wire.”