The number of Americans that think it’s a good idea for property/casualty insurers to leverage artificial intelligence is headed down, with a growing number of people who say they would be less likely to buy a policy with an insurer that uses AI, a new survey shows.
According to a survey conducted by Insurity, a provider of cloud-based services for the insurance industry, the number of people who think it’s a good idea for P/C insurers to leverage AI is down 9% since last year.
The survey also shows 44% of consumers are less likely