Leandro DalleMule // April 13, 2024 
(Image credit: Dylan Gillis/Unsplash.)
In the landscape of the insurance industry, the integration of artificial intelligence (AI) and machine learning technologies has become instrumental in enhancing operational efficiency and decision-making processes, from underwriting to claims and anywhere in between. According to a recent Conning survey, 77 percent of C-Suite insurance decision makers noted they are adopting the technology to some degree. However, the profound impact of AI adoption is accompanied by a host of ethical considerations that necessitate thorough examination and strategic navigation. From confronting biases inherent in data to ensuring transparency