Anthony R. O’Donnell // December 13, 2024 
In this special year-end wrap up episode of Life Accelerated, we’re looking at the conversations I had with industry leaders throughout 2024. Two undeniable truths have surfaced again and again: first, the pace of technology change continues to rapidly change how we work—and is only likely to accelerate; and second, those changes have significant potential for bottom line effects relating to customer experience and efficiency—provided carriers do a good job of applying and implementing them.
As much as the pace of change has continued to accelerate in the life insurance industry, we