Article 0 Comments 
This article is part of an on-going series about technological and AI-related developments and advancements in claims processes and claims departments.View Series
The use of artificial intelligence has been significantly booming over the last few years in the insurance world, but for the people at Lemonade, artificial intelligence has been a mainstay in automating claims and processes since its inception in 2015.
Sean Burgess is the chief claims officer of Lemonade, a role steeped in new technology and innovations.
The former chief claims officer of USAA, who has been working