For more than six decades, innovators have attempted to unlock the full potential of artificial intelligence (AI). It wasn’t until the past decade that the

Video Version here: https://www.youtube.com/watch?v=KB2eT9Ykzgs In Episode 242 of Profiles in Risk, Tony chats with Matt Leiv of expert.ai. We discuss how they can help insurance

Until the arrival of COVID-19, Americans had, for decades, been more concerned with outliving their savings than the prospect of premature death. With that in

The insurance industry has steadily been digitizing in recent years. It is taking advantage of technological developments in automation, offering apps to clients and introducing

It’s impossible to deny the profound impact that the pandemic has had on every person and every business, and the U.S. automotive insurance industry was

Insurers that are heavily dependent on traditional business models have struggled over the past year with financial strain. But automation presents an opportunity to establish

Insurers, brokers and all businesses, for that matter, already know there will be people issues to deal with during and post any merger or acquisition. These

As I continue to think about how the insurance industry can focus on — and brag about — its noble purpose, I’ve come across an

The global life insurance and retirement industry is facing an inflection point due to the convergence of challenging economic, technological, competitive and societal headwinds. Product-driven

Identity management has been an obstacle for commercial insurance companies for a very long time. Many thought that problems would dissipate or at least become