FROM FNOL TO ACCOUNTING

Your Claims are Our Commitment

ClickClaims is a Software as a Service (SaaS) claims management solution for Property and Casualty Insurance Carriers, Independent Claim Adjusters, Third Party Administrators, and Specialty Claim Service Providers.

Our turn-key applications are hosted, managed solutions that are integrated with Xactware, Symbility Solutions, Policy Management Systems, and over 50 carrier dispatch systems.

Company Established
Net Promotor Score
+
Claims Processed
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Registered Users
CLEAR

It is not enough to construct an elegant system, able to meet the day to day needs of a claims organization. In a web- enabled world, delivering a Clear and uninterrupted flow of data across that system, as well as between adjoining environments, is essential.

COMPELLING

A truly unified claims environment requires a Compelling set of interfaces to Policy Systems, Estimating platforms, Accounting applications, and more.

CONNECTED

The ability for insurance carriers to exchange information more efficiently with internal and external stakeholders associated with the insurance claims process is critical to today’s Connected insurance marketplace. ClickClaims is that connection.

ClickClaims connection diagram with icons for policy systems, vendors, agents/insureds, carrier/tpa/ia, and xactware/symbility
unparalleled

Customer Service

Clients cite ClickClaims’ 24/7/365 service model as the #1 reason we’ve earned an NPS score of 85 when the average across SaaS companies is 26-30.

Continuously expanding

Connector Library

With a library of over 50 connectors, we embrace automation and deliver the most efficient data process in the industry. 

READY TO GROW WITH YOU

Customizations

We understand that no two claim departments are alike. Workflows differ, systems differ, claim processes differ – the common thread is ClickClaims.

An efficient user interface that allows everyone to

Organize. Manage. Act. Succeed. 

Rather than conform to a rigid layout of information, staff should be empowered by their ability to configure the information for their role that best enables success, and access the information via a platform that fits their role and location.

Our user-defined Dashboard and Data Grids allow myriad ways to Organize the presentation of information. Interactive tools, including drag and drop widgets, multi-view data grids, filters, and management reports put you in control of your data.

Well-organized layout of claim information and sensible use of data and analytical information offer a variety of approaches to Manage to service level expectations.​

Now every user is able to Act on details of a claim that they are concerned with – Assignments, Examination, Financial, Legal.

This efficient display of relevant information places each individual in a position to Succeed.

Rather than conform to a rigid layout of information, staff should be empowered by their ability to configure the information for their role that best enables success, and access the information via a platform that fits their role and location.

Our user-defined Dashboard and Data Grids allow myriad ways to Organize the presentation of information. Interactive tools, including drag and drop widgets, multi-view data grids, filters, and management reports put you in control of your data.

Well-organized layout of claim information and sensible use of data and analytical information offer a variety of approaches to Manage to service level expectations.​

Now every user is able to Act on details of a claim that they are concerned with – Assignments, Examination, Financial, Legal.

This efficient display of relevant information places each individual in a position to Succeed.

Case Study Spotlight

Can you make this happen  in under 24 hours?

Of course we can!  Answering a call for help from Mid-America Catastrophe Services during Hurricane Laura, ClickClaims was able to launch a customization synchronizing data and documents from a new carrier system into ClickClaims and XactAnalysis, while also deploying new triage, texting, and mobile forms features — all within 24 hours . It’s not magic, it’s ClickClaims!

Mid-America Catastrophe Services Office